At Plaxo Technologies, we are committed to transparency and customer satisfaction. While cancellation and refund requests are rare, we have designed user-friendly policies to ensure a seamless experience.
Cancellation Policy
- Customers can withdraw or unsubscribe from any service following our structured cancellation process.
- Clients must submit a written cancellation request at least one month in advance.
- We encourage clients to share their reasons for cancellation so we can attempt to resolve concerns.
- If cancellation is confirmed, it will be processed only after all outstanding dues are cleared.
Refund Policy
- Refund eligibility depends on the specific service availed.
- Refunds are not applicable if a client cancels after 7 days of service activation.
- No refunds will be issued for completed work.
- Any violation of our terms and conditions will nullify refund eligibility.
Our team is always available to clarify policies and assist with concerns. We advise reviewing our terms and conditions thoroughly before proceeding to ensure a hassle-free experience.
